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HR Support Center

Our HR Pros

Unparalleled Experience.  Outstanding Results.

Put the Expertise of Our HR Pros to Work for You

Our team of certified HR Pros does more than simply answer calls. They’re industry-leading consultants for your organization — advising on workplace best practices, helping manage HR crises, conducting live trainings, and producing exclusive HR tools and resources. They make it easy for you to manage your HR compliance and employee relations needs, and they stay ahead of the latest HR issues and trends. It’s a level of expertise you can’t find anywhere else.

How Many HR Pros Do You Have?

There are over 20 people on our HR team, including both certified HR professionals and HR support personnel who assist with scheduling, research, and administration.

Are the HR Pros Certified?

All of our HR Pros are certified by the Human Resources Certification Institute and /or SHRM. We have PHR, SPHR, GPHR, SHRM-CP, and SHRM-SCP certifed professionals. In addition, several of our HR Pros have other advanced degrees, including MBAs and JDs.

Where Do Your HR Professionals Get Their Information?

Our team uses a variety of sources to answer questions, including state and federal laws, our internal knowledge database, the HR Support Center, peer-reviewed sources, state and federal agencies, industry conferences and trainings, and their own independent research. Plus, they frequently collaborate on individual issues and questions to make sure they’re giving the best advice possible.

How Are the HR Pros Selected?

We have a unique and rigorous hiring process. Hiring based solely on credentials is easy, but we also look for a sense of empathy, the ability to work under pressure, an interest in or experience teaching, the ability to reduce complex ideas to plain language, and a pragmatic approach to HR. We also put each new HR Pro through a 90-day review process (regardless of certification or experience), during which their responses are peer-reviewed and approved.

Do the HR Pros Answer Questions Directly?

Our HR Pros answer the questions we receive. More importantly, we don’t simply copy and paste an answer we found on a state agency’s website or in a legal database. We take pride in putting our responses into concrete, actionable terms, and in helping you understand the reason for the answer. Our HR Pros also publish articles, develop and deliver trainings, and speak at industry conferences. We believe this mix of work is crucial to staying up-to-date on compliance requirements, best practices, and the needs of our clients.

Industry-Leading HR Solutions

Best-in-Class Value

Companies aren’t one-size-fits-all, and neither are their HR needs. That’s why we offer a variety of HR plans — for every business size and budget.

HR Support Center

A comprehensive suite of online tools and resources to help you manage your HR compliance and employee relationship issues.

Policy Library

Job Descriptions

HR Forms, Checklists & Documents

Law Alerts

Employee Handbook Tools

HR Self-Audits

HRCast

Q&A Stream

Articles

HR Advisor Newsletter

Trading On-Demand

Quick Guides

Benefits Tool and Library

Resources Center

Weekly Snapshot

HRProMobile

HR On-Demand

Unlimited access to our team of certified HR Pros who will answer your questions and create custom handbooks, letters, forms, and job descriptions for you.

Policy Library

Job Descriptions

HR Forms, Checklists & Documents

Law Alerts

Employee Handbook Tools

HR Self-Audits

HRCast

Q&A Stream

Articles

HR Advisor Newsletter

Trading On-Demand

Quick Guides

Benefits Tool and Library

Resources Center

Weekly Snapshot

HRProMobile

HR Concierge

Unlimited Ask the Pro

Document Customization

Custom Handbook Development

Ticket Tracker

Live Sexual Harassment Prevention Training

HR Complete

A dedicated HR Pro who gets to know your business, builds an HR action plan for you, works step-by-step with you to implement it, and is available anytime an HR issue arises.

Policy Library

Job Descriptions

HR Forms, Checklists & Documents

Law Alerts

Employee Handbook Tools

HR Self-Audits

HRCast

Q&A Stream

Articles

HR Advisor Newsletter

Trading On-Demand

Quick Guides

Benefits Tool and Library

Resources Center

Weekly Snapshot

HRProMobile

HR Concierge

Unlimited Ask the Pro

Document Customization

Custom Handbook Development

Ticket Tracker

Live Sexual Harassment Prevention Training

Dedicated HR Pro

In-Depth HR Audit

Customized HR Action Plan

Ongoing HR Pro Consultations

Long-term HR Strategy Plan

HR Navigator

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